- Can I print from off-campus locations? Yes, if you are connected to the campus VPN.
- What if I donāt have my Vanderbilt ID/Commodore Card with me? You can enter your VUnetID and ePassword using the printer keyboard.
- I installed the Regular Pop-Up driver for Windows 10, but Iām not able to print. I donāt get a pop-up window to enter my VUnetID and ePassword.Ā Install the Legacy Pop-Up driver instead and make sure to print to the Legacy printer.
- How do I check the status of my job or delete jobs without going to a printer? You can view and delete your jobs atĀ . DO NOT upload documents using My Print Center. The billing is not set up correctly and you will be billed too much.Ģż e.g. $0.25 per page for color instead of $0.14.
- What happens to print jobs I never actually print? Jobs are removed after 24 hours if they have not been printed.
- Can anyone else see or print my jobs?Ā No, your jobs are secured by your Vanderbilt ID/Commodore Card.
- Can I print personal documents using CampusPrint?Ā No, for personal printing use Vanderbiltās pay-for-print service VUPrint.
- Can I print documents to the service using lp or lpr from the Linux command line?Ā Yes, just as you would to other printers such as color, im, etc. You should see āCampusPrint_Global_SECUREā as an available printer when you type ālpstat -aā. To print to CampusPrint, use ālp -d CampusPrint_Global_SECURE filenameā or ālpr -P CampusPrint_Global_SECURE filenameā.
- Does a Mac OS system need to be joined to the VANDERBILT domain?Ā No, but the username on your Mac must be the same as your VUnetID.Ģż If your Mac OS username is not the same as your VUnetID,Ā you will need to install the Mac OS Pop-Up driver.
- I installed the Mac OS driver.Ģż Why donāt my jobs donāt show up in my print queue?Ā . This happens when your Mac OS username isnāt the same as your VUnetID.Ģż See #7 above.
- How do I print two-sided from Linux?Ā Ā There are two Linux queues:Ā TBD
- Why donāt I see my VUnetID when I swipe my card?Ā The ID you see is assigned by the Pharos system and is never someoneās VUnetID.
- Why am I asked to enter a password after scanning myĀ Vanderbilt ID/Commodore Card?Ā TBD
- On Mac OS, is there an easier way to switch between B&W and Color?Ā Create a color profile using the instructionsĀ .
- Can I use my VUMC ID card to print?Ā No, but you can manually enter your VUnetID and ePassword.
- TheĀ pop-up driver doesnāt work for MacOS 10.15.0 (Catalina).Ā Upgrade to 10.15.1.
- How do I join my Windows 10 PC to the VANDERBILT domain and log in so that I can use the service?
- Can I print using email?Ā Ā Yes,Ā CampusPrint supports MobilePrint. From any device, including cellphones or tablets, users can forward an email with an attachment to print.black@vanderbilt.edu (black and white) or print.color@vanderbilt.edu (full color). A single copy of the attachment will appear in the userās CampusPrint queue and can be released at any .
To join your PC to the Vanderbilt domain:
Note:Ā YourĀ PC must first be registered in Active Directory. If not, create a CSB support ticket to have it added.
- Open āControl Panelā and click on āSystemā.
- Click āChange settingsā under āComputer name, domain, and workgroup settingsā.
- Select the āComputer Nameā tab.
- Click āChangeā.
- For āComputer nameā enter the hostname without the domain (e.g. ākestralā)
- Select āDomainā under āMember ofā and enter āds.vanderbilt.eduā.
- Click āOKā.
To log into the Vanderbilt domain:Ā Log in using the username āVANDERBILT\VUnetIDā (substitute your actual VUnetID) and your ePassword.
Please contact us atĀ admin@csb.vanderbilt.eduĀ or submit a trouble ticket toĀ support@csb.vanderbilt.eduĀ if you have any questions, issues, or concerns.
To set up a personal device, contact Roy Hoffman atĀ roy.hoffman@vanderbilt.edu.